Magento Web Hosting
Hosting Magento web sites is something Luminous Hosting is passionate about. It can be very difficult finding a suitable web hosting business to entrust your online presence to. Priding yourself as a person who makes smart business choices, you understand the setbacks it can cause when you engage the wrong business service for the right job. It costs you time and resources for which there is no refund policy.
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It comes as no surprise when you hear; "you get what you pay for". It's an in-escapable reality.
But cheap web hosting providers are very attractive!...
Yes they are... just like a cream cake.
So here's a common scenario:
After a time searching you discover a cheap hosting service that you believe offers equal Magento Hosting Services as what more expensive providers can for half the price. You justify this because spending as litttle money on your business is the primary focus. And so it should be. We all like to save money to keep our cashflow humming along!
The Magical Disappearing Shopping Cart.
Everything is great for a week or two. You spend time building your and tweaking your website then decide it's time to take it to the world wide web. The deadline is tight so you plough ahead and upload your new Magento package to your hosting account and speed through the system setup. All is going well and you breath a sigh of relief because you have been informed that all the required modules are installed and Magento can continue to the final setup steps. Alright! High fives all round...
It's been three weeks and the system have been configured with all your products and related information. You've even done 15 or so test purchases to make sure Magemto is operating like clockwork. All is well!.. Or so it appeared on the surface.
Your Magical Disappearing Customer!
At this stage your first customer is browsing your shop and wants to buy one of the great products. Your customer progress through the checkout process and are suddenly presented with blank screen! "That's odd" they think to themselves. So they try the same action again, and again, with the same blank result. Now, I'm sure you are aware that most web users have a very short attention span, so after this experience, they move on to another web site and never come back.
Show me the money before you disappear
After 4 weeks you begin to give thought that no one has purchased anything at your shop. You know there has been lots of traffic because the statistics show it. You can see that customers are adding items to their cart but why do they just disappear?
Help Support, I seem to have lost my memory!
After countless support tickets to your hosting provider, and many interactions on user forums it comes to your attention that customers are not really disappearing at all! Without explaination, they were unaware of a silent error created by the lack of Memory which has (not) been allocated to your hosting account.
Do you have the time to troubleshoot
After many months of troubleshooting, you realise the cheaper hosting environment cant meet the needs of your Magento ecoomerce system.
In some cases a hosting provider may increase this limit for you if requested, but most will not. If this is the case, your only option is to find another host. informed by the hosting server that "no checkouts can occur" because of a low memory issue.
So is cheaper really better?
It's the short term satisfaction that often distorts your perspective, all the while sacrificing any long term advantage you were looking for.
What do you pay for with Luminous Hosting?
Well, first you pay for the quality of equipment used to provision all hosting accounts, along with the desire to treat customers hosting accounts as if they were our own. Second, you have access to a small hosting business prepared to do what it takes to win, and maintain, your business. In this current ecomonic landscape, Luminous Hosting really believe customer satisfaction is the most important goal. Our priority is to make sure you have access to a first class web hosting environment with the tools and support you need to get the job done, month after month.
So why not take us for a spin?
I'm sure, if you are like me, you have read through many business introductions and promises. Luminous Hosting cant do that! Plain and simple... But what I can do, is invite you to try Luminous' Magento Web Hosting and if it doesn't meet your expections, all you need to do is ask to receive a courteous refund.
Luminous Hosting look forward to serving you.
